Both sales person and installer were excellent and professional. Didn't try to oversell or sell add-ons, etc. Listened and gave us exactly what we wanted. Installer did a great job of making things neat and tidy.
Wow! They came highly recommended, and we now highly recommend Indy Soft Water. I'll tell you what I told the ISW team upon completion. My partner and I sat down afterward and said to ourselves, “Wow, that went really well. They made made it so easy on us.” The whole team has been responsive, upbeat and friendly.
Tom Landis came 20 minutes early and got right to work. He told me what he was going to do and explained how my softener worked and how I could get the most years of it working properly by doing a few things to keep the unit clean. He was cordial and knowledgeable. Before he left, Tom cleaned up the trash and took it with him. He is a great representative for your company.