Tom Landis came 20 minutes early and got right to work. He told me what he was going to do and explained how my softener worked and how I could get the most years of it working properly by doing a few things to keep the unit clean. He was cordial and knowledgeable. Before he left, Tom cleaned up the trash and took it with him. He is a great representative for your company.
Tom with Indy Soft Water arrived early, installed our new water softener in a timely fashion, set up and explained thoroughly how to use and maintain the unit. I have and do still recommend Indy Soft Water. They are a great company with great customer service.
Both sales person and installer were excellent and professional. Didn't try to oversell or sell add-ons, etc. Listened and gave us exactly what we wanted. Installer did a great job of making things neat and tidy.