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"I noticed our water softener wasn't working in our new home and had very hard water. Found Indy Soft Water through a google search and saw the good reviews. Marc came out to take a look at our current softener and noted it was older than the home and also plumbed incorrectly. He gave us several options to choose from and was able to come out the following week to install our new softener. He was very informative, professional and polite. We will probably go back to purchase a reverse osmosis unit for our drinking water and a carbon filter. I would highly recommend!"
"Efficient, competent and professional -- a rare combination these days. Indy Soft Water does a terrific job protecting and enhancing my family's water supply."
"We had Indy Soft Water put in a Reverse Osmosis system a few years back and recently had them install a water softener. We have always had great service and reasonable pricing. Their service technicians are always incredibly knowledgeable, courteous and professional."
"Thrilled with my new water softener and reverse osmosis system! Everything from the quote to install was smooth and very efficient! Great price and friendly service!"
"Technician Austin came out to service my elderly mom's water softener and was incredibly patient and offered detailed explanation. Love how there was no pressure to purchase more equipment, just suggestions. Nothing but great and trustworthy service from this company, I highly recommend!"
"Our tech was knowledgeable and efficient. Very well versed in customer service as well. Took care of our older unit like it was his own and didn’t try to sell me on a new model."
"Service was great! Marc was very professional and made sure everything was in great shape and ready to go. We had a whole house system installed by Indy Soft Water and couldn't be happier! The installation was on time and smooth, Marc explained how to work the system. Highly recommend!"
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Posted on Google David HochoyAugust 27, 2025Trustindex verifies that the original source of the review is Google. Have had my water softener since 2011! Has worked perfectly until recently. Called Indy Soft Water, and their technician came the next day. He was courteous, friendly and efficient, and I have soft water again! They are a fantastic company!Posted on Google Dan DAugust 25, 2025Trustindex verifies that the original source of the review is Google. We've been using our reverse osmosis system for over ten years and Indy Soft Water has consistently delivered professional and dependable service. The technicians are knowledgeable, informative and friendly.Posted on Google Joe PellicanoAugust 22, 2025Trustindex verifies that the original source of the review is Google. Very courteous and professional. Made sure we understood all aspects of the installationPosted on Google Christina McNewAugust 22, 2025Trustindex verifies that the original source of the review is Google. Indy Soft Water replaced my softener; they did a very nice job and taught me the basics about my new machine. Their team was responsive and available when I needed the initial information to make my decision. Thank you, Indy Soft Water!Posted on Google Heather KempAugust 22, 2025Trustindex verifies that the original source of the review is Google. Indy Soft Water were great to work with, installing a water softener and RO system. They were prompt, courteous and thorough in everything they did. We had an unrelated plumbing issue after install, resulting in the system overflowing in our basement; Evan came right out and rechecked everything (giving us great peace of mind), all at no cost.Posted on Google Karah LockwoodAugust 21, 2025Trustindex verifies that the original source of the review is Google. The Indy Soft Water team really is amazing! Jessica, Clay, and Brandon were the best people to have for installing our water softener and reverse osmosis! I couldn’t recommend a better company! Quick and efficient install & always reassuring if I had any questions for anything! 10/10 would recommend you go with this company!Posted on Google JoAnn MyersAugust 20, 2025Trustindex verifies that the original source of the review is Google. Indy Soft Water replaced our RO filtered water system. Austin while servicing our water softener (annual maintenance) noticed several leaks in our old system. I was unaware of the leaks. He evaluated our system ( installed almost 10 years ago) and found that a replacement system would be more efficient and cost effective. I have well water, so it’s extremely important to keep our water systems in good condition. Customer service is friendly and responsive!! They actually mean and do what they say ‼️ JoAnn MPosted on Google Brian WardAugust 20, 2025Trustindex verifies that the original source of the review is Google. Install was great. Austin walked me through every step of the way and was professional.Posted on Google Elizabeth PecoraAugust 18, 2025Trustindex verifies that the original source of the review is Google. Indy Soft Water has been amazing to work with. After purchasing a new home, we called to get our water softening system checked, which was quick and easy to schedule. We ended up needing a new system. The technician answered all of our questions and was able to explain everything in a way we could understand with our limited experience. Evan and Austin came out to do the actual installation, and they were wonderful as well. They were kind, professional, and answered additional questions we had. Overall, I'm very happy with my choice to use Indy Soft Water and would highly recommend them.Posted on Google Nick MartensAugust 18, 2025Trustindex verifies that the original source of the review is Google. I purchased a home that already had a soft water system in place from Indy Soft Water but it needed to be replaced. Austin replaced it with an upgraded version in under 30 min and was very helpful in helping me understand the new system. My water is doing great so far and hopefully I'll have much less limescale build-up!Load more